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Operations
The Thorny Challenge of Measuring Success in “Systems-of-Care” Networks
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Kellogg Operations Department
Faculty in the Operations Department examine how firms design and manage their activities and resources to achieve their strategic goals.
Through both theoretical and empirical research, the faculty study a wide range of industries including retail, transportation, and healthcare. In both research and teaching, faculty consider not just traditional manufacturing topics but also supply chains and services.
Operations faculty include a number of noted, award-winning scholars who have published both scholarly articles and textbooks.
Department faculty publish in academic journals as well as produce managerial-oriented articles and textbooks. Multiple faculty members have won scholarly awards for individual papers as well as career achievement awards such as being named Distinguished Fellows of the Manufacturing and Service Operations Management Society.
Operations faculty members have held numerous editorial positions at top publications, such as Operations Research, Management Science, and Manufacturing & Service Operations Management. Individual faculty have also taken on leadership roles in professional organizations, such as Manufacturing and Service Operations Management Society and the Applied Probability Society.
Through both theoretical and empirical research, the faculty study a wide range of industries including retail, transportation, and healthcare. In both research and teaching, faculty consider not just traditional manufacturing topics but also supply chains and services.
Department faculty publish in academic journals as well as produce managerial-oriented articles and textbooks. Multiple faculty members have won scholarly awards for individual papers as well as career achievement awards such as being named Distinguished Fellows of the Manufacturing and Service Operations Management Society.
Operations faculty members have held numerous editorial positions at top publications, such as Operations Research, Management Science, and Manufacturing & Service Operations Management. Individual faculty have also taken on leadership roles in professional organizations, such as Manufacturing and Service Operations Management Society and the Applied Probability Society.
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Itai Gurvich
Professor Gurvich's research interests incluce performance analysis and optimization of processing networks.
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Karen Smilowitz
Professor Smilowitz studies modeling and solution approaches for logistics and transportation systems.
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Martin Lariviere
Professor Lariviere's research applies economic analysis to operations management problems.
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Understanding Customers Retrials in Call Centers: An Empirical Study
Kejia Hu, Achal Bassamboo, Gad Allon, Manufacturing and Service Operations Management., 2022 |
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High order steady-state diffusion approximations
Anton Braverman, J.G. Dai, Fang Xiao, Operations Research, 2022 |
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The value of information and flexibility with temporal commitment
Sunil Chopra, Pol Boada-Collado, Karen Smilowitz, Manufacturing & service operations management, 2022 |
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Online Allocation and Pricing: Constant Regret via Bellman Inequalities.
Itai Gurvich, Alberto Vera, Sid Banerjee, Operations Research, 2022 |
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Predicting Human Discretion to Adjust Algorithmic Prescription: A Large-Scale Field Experiment in Warehouse Operations
Jan A. Van Mieghem, Jiankun Sun, Dennis Zhang, Haoyuan Hu, Management Science, 2022 |
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